Damaged or Incorrect Products

Damaged or Incorrect Products

If your order arrives damaged or you received the wrong item, please contact us as soon as possible.

To help us resolve the issue quickly, it is helpful if you include:

  • your order number
  • a short description of the issue
  • photos of the product and packaging
    if applicable

Our team will review the situation and guide you through the next steps.

Additional details about customer rights and responsibilities can also be found in our Terms and Conditions: